Sanlam

Item: Sanlam
Rating: 1
Author: Nozuko P

My name is Nozuko Pama I had the worst experience with Sanlam while I lost my father. I submitted a clam on the 5 of November with all supporting documents I spend airtime more that 1000 I called Sanlam every minute my claim was not paid until today, I spoke to marry the lady that was handling my claim she is sorry she cannot help me. I have been calling the adviser as well as I am not getting help I buried my father on credid while I covered my father.

Helpful (0)

Replies (3)

Sanlam's replyOfficial

22 Nov 2021, 10:51

Dear Nozuko

Please accept our apology for the poor service received. We will escalated your complaint to the responsible team for further investigation.

Regards
Sanlam Client Relations

Sanlam's reply22 Nov 2021, 10:51

Official

Dear Nozuko

Please accept our apology for the poor service received. We will escalated your complaint to the responsible team for further investigation.

Regards
Sanlam Client Relations

Nozuko P's updateReviewer Update

22 Nov 2021, 11:04

I am at Sanlam office in cape Town and I am not leaving until my money is paid..... Thank u for replying

Nozuko P's update22 Nov 2021, 11:04

Reviewer Update

I am at Sanlam office in cape Town and I am not leaving until my money is paid..... Thank u for replying

Sanlam's replyOfficial

22 Nov 2021, 11:17

Dear Nozuko

It was escalated to our team and they will be in touch with you.

Regards
Sanlam Client Relations

Sanlam's reply22 Nov 2021, 11:17

Official

Dear Nozuko

It was escalated to our team and they will be in touch with you.

Regards
Sanlam Client Relations