SB
Sindy B

1 reviews | Active since May 2016

09 Jan 2025, 11:56

***** SANLAM

KEALO SANLAM IS A *****, DO NOT TAKE OUT GAP COVER FROM THIS COMPANY AFTER MONTHS OF PAYING MONTLY PREMIUMS, AND AFTER WE HAVE PHONED, SUBMITTED HOSPITAL DOCUMENTS THEY TOLD US NOW WITHOUT INFORMING US THAT THEY ONLY PAY 2650 OF AN AMOUNT OF 39 900, SHORTFALL NOT PAID BY OUR MEDICAL AID, ALSO WHEN WE PHONED THEM NOW THEY SAID MY BROTHER REACHED HIS ACCIDENTAL COVER, BUT HE HAS NOT CLAIMED PRIORY AND NO OTHER MONEY WAS EVER PAID TO HIM BY SANLAM, THIS GAP COVER IS A ***** AND WE ARE TAKING LEGAL ACTION AGAINST THEM NO MORE WILL INSURANCE COMPANIES JUST THINK IT IS OK TO DO PEOPLE IN LIKE THIS AND WHEN THEY SELL YOU THE PRODUCTS THEY TELL YOU THAT EVERYTHING WILL BE PAID THAT IS NOT PAID BY THE MEDICAL AID.

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Replies (2)
Sanlam
Sanlam's reply09 Jan 2025, 12:58
Official
Good afternoon

We are sorry to learn of your experience and have escalated the matter for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply09 Jan 2025, 17:05
Official
Good day Sindy

We have received feedback that you have been contacted and assisted.

Regards
Sanlam Client Care