tT
troyb T

1 reviews | Active since Mar 2014

19 Sept 2024, 12:08

Sanlam

I'm really not happy with the service I've received from any of our consultant or sanlam I've had a policy ove 10 years and policy not making money plus every time ur consultant try and help and give me the blow off I'd like some one that can refund my money I've paid and I'll take my business some where else that wants my business

0
Replies (6)
Sanlam
Sanlam's reply19 Sept 2024, 12:19
Official
Good afternoon troyb

We are sorry to learn of your service experience.

In order for us to escalate the matter for assistance, we require further information from you.

We will send you a Private reply.

Regards
Sanlam Client Care
tT
troyb T's update19 Sept 2024, 16:21
Reviewer Update
The last consultant busy with my policy's is Danny from ur boksburg branch he doesn't reply her reads the messages and was suppose to get back to me about 10 days ago you can contacte me on cell no *** for policy numbers
Sanlam
Sanlam's reply19 Sept 2024, 16:25
Official
Good afternoon troyb

We have escalated the matter for assistance.

Regards
Sanlam Client Care
tT
troyb T's update19 Sept 2024, 16:27
Reviewer Update
I don't wanted it escalated I want my money as you keep playing games and false promises I retire in 10 year and there no profit made on the policy's
Sanlam
Sanlam's reply19 Sept 2024, 16:32
Official
Hello troyb

We have relayed your message to the responsible team.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply20 Sept 2024, 15:48
Official
Hello troyb

We have received feedback that you have been contacted and that you are being assisted.

Regards
Sanlam Client Care