1 reviews | Active since Aug 2022
SANLAM DREADED DISEASE AND INCOME PROTECTOR
Hi Feel I am being treated unfair and will not go on in this way everyday trying to sort out my problem with SANLAM dreaded disease from end of MAY 2022 just to come now where they keep on saying I didn’t have cancer THYROID as they work from home and not doing their work proper. Being sick I must send in reposts, Dr reports, results forms that Drs must fill in this is going on the whole time. I already done all the reports results 6 times over still they tell me I don’t have TRYROID CANCER. YES, IT IS LUNG CANCER!!! One of My Drs: quote This to confirm Mrs TT de Bruin Rossouw is under my care from 15/05/2022. She underwent major thoracic surgery left lower lobe lobotomy and mediastinal lymphadenectomy on the 06/05/2022 where CA of the lung was confirmed. See histology report Note of histology report: PULMONARY MASS: ATYPICAL CARCINOID TUMOR Lung parenchyma with features of an intermediate grade NEUROENDOCRINE MALIGNANT NEOPLAST – ATYPICAL CARCINIOD GRADE 2 SO PLEASE SEE AS SANLAM Can’t SEE THIS IS LUNG CANCER NOT THYROID CANCER!! SO PLEASE I AM ASING HELP FROM HALLO PETER Personally dis is very draining on anyone never mind if you still sick at home on oxygen and must sit in office everyday sending emails, calling Sanlam hearing the children and dogs at the back but just can get this sorted even my Broker is really trying his utter best but nothing. Just an extra note I am butting also so with Sanlam income protector you will not know through how many stress SANLAM is putting me through on this stage HOPE YOU CAN ASSIST ME PLEASE Regards Twainette
We apologise for your negative service experience. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
We apologise for your negative service experience. Your complaint has been escalated to the relevant team to get in touch with you.
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Sanlam Client Care
We have received confirmation that you have been provided with feedback.
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Sanlam Client Care
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Sanlam Client Care
sorry nobody was intouch with me. tomorrow i am going again in hospital to remove a tumor. i really dont think this is professional of Sanlam.
can i please get an answer. Sanlam wanted the lab results to proof the tumor was cancer. gave them the proof and all the Drs reports and had to let the drs full in lots of documents. but still they dont make my payment.
regards
twainette
sorry nobody was intouch with me. tomorrow i am going again in hospital to remove a tumor. i really dont think this is professional of Sanlam.
can i please get an answer. Sanlam wanted the lab results to proof the tumor was cancer. gave them the proof and all the Drs reports and had to let the drs full in lots of documents. but still they dont make my payment.
regards
twainette
We were informed that feedback was provided to you via email.
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Sanlam Client Care
We were informed that feedback was provided to you via email.
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Sanlam Client Care
can someone give me feedback and sort this out. no company can tell you you didnt have cancer if it was dignosed with proof of biopsy.
this is not exeptable
can someone give me feedback and sort this out. no company can tell you you didnt have cancer if it was dignosed with proof of biopsy.
this is not exeptable
We have informed the relevant team.
Regards
Sanlam Client Care
We have informed the relevant team.
Regards
Sanlam Client Care
We have received confirmation that your complaint has been escalated to The Arbitrator. They have sent you an email with your reference number and estimated time for completion to investigate your complaint. You unfortunately will need to wait for their investigation and feedback.
Regards
Sanlam Client Care
We have received confirmation that your complaint has been escalated to The Arbitrator. They have sent you an email with your reference number and estimated time for completion to investigate your complaint. You unfortunately will need to wait for their investigation and feedback.
Regards
Sanlam Client Care
still waiting for a decision. after Lung Cancer was allready in May 2022!!!
regards
Twainette
still waiting for a decision. after Lung Cancer was allready in May 2022!!!
regards
Twainette
We have informed the relevant department of your follow up. You are welcome to respond to the last email you received from them.
Regards
Sanlam Client Care
We have informed the relevant department of your follow up. You are welcome to respond to the last email you received from them.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Regards
Sanlam Client Care
neuroendocrine malignant neoplasm - atypical carcinoid which corresponds to a grade 2 lesion tumour is what all the reports said. Lung Cancer. on one report malignant was not in the whole description. so Sanlam declined my claim to say it was not Lung Cancer. it is a joke after alle the reports stated Cancer. i am still getting injections to prevent cancer.
please help
neuroendocrine malignant neoplasm - atypical carcinoid which corresponds to a grade 2 lesion tumour is what all the reports said. Lung Cancer. on one report malignant was not in the whole description. so Sanlam declined my claim to say it was not Lung Cancer. it is a joke after alle the reports stated Cancer. i am still getting injections to prevent cancer.
please help
We have informed the relevant team of your latest comment.
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Sanlam Client Care
We have informed the relevant team of your latest comment.
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Sanlam Client Care
We have received confirmation that you have been provided with the next step you need to follow if you are not satisfied with our last feedback.
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Sanlam Client Care
We have received confirmation that you have been provided with the next step you need to follow if you are not satisfied with our last feedback.
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Sanlam Client Care
