EB
Evelyn B
1 reviews | Active since May 2020
28 Dec 2021, 11:05
Sanlam don't want to comply to SARS
I have received notification from Sars informing me that my funds payout is put on hold due to an incomplete tax return for 2019 When I called SARS they have advised that they need a reconciliation from Sanlam for 2019 regarding a pension lump sum that they paid out to me. I have contacted sanlam on numerous occassions since November to assist me with the reconciliation, but no assistance this far. Please help .
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Replies (3)EB
Evelyn B's updateReviewer Update
28 Dec 2021, 11:23Thanks
This is an automated response. I have sent them request long before their offices closed, with no response. I suppose I have to wait until next year then for their assistance
This is an automated response. I have sent them request long before their offices closed, with no response. I suppose I have to wait until next year then for their assistance
EB
Evelyn B's update28 Dec 2021, 11:23
Reviewer Update
Thanks
This is an automated response. I have sent them request long before their offices closed, with no response. I suppose I have to wait until next year then for their assistance
This is an automated response. I have sent them request long before their offices closed, with no response. I suppose I have to wait until next year then for their assistance
Sanlam's replyOfficial
03 Jan 2022, 10:07Good morning
We acknowledge your complaint.
The matter has been referred to the relevant department for urgent handling.
Their office will be in contact with you shortly.
Kind regards
Client Relations
We acknowledge your complaint.
The matter has been referred to the relevant department for urgent handling.
Their office will be in contact with you shortly.
Kind regards
Client Relations
Sanlam's reply03 Jan 2022, 10:07
Official
Good morning
We acknowledge your complaint.
The matter has been referred to the relevant department for urgent handling.
Their office will be in contact with you shortly.
Kind regards
Client Relations
We acknowledge your complaint.
The matter has been referred to the relevant department for urgent handling.
Their office will be in contact with you shortly.
Kind regards
Client Relations
Sanlam's replyOfficial
03 Jan 2022, 13:32Good day
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
We value you as a client.
Kind regards
Client Relations
Kind regards
Client Relations
Sanlam's reply03 Jan 2022, 13:32
Official
Good day
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
We value you as a client.
Kind regards
Client Relations
Kind regards
Client Relations