SM
Simphiwe M

1 reviews | Active since Jul 2015

04 Oct 2024, 15:23

Sanlam doesn't have capacity to handle our quiries

I held phone for 1h 57m 02s and ended up dropping. No one is unswering. Previously I sent an Email after holding for 1h 40m more than 3 weeks ago with no response nor having the log in issue resolved. Your service sucks

0
Replies (2)
Sanlam
Sanlam's reply04 Oct 2024, 15:30
Official
Good day Simphiwe

We are sorry to hear about your poor service experience .

We have arranged for Sanlam Corporate to contact and assist you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply07 Oct 2024, 16:52
Official
Good day Simphiwe

This is to confirm that you have been contacted and will be assisted further.
Regards
Sanlam Client Care