AS
Angelique S
1 reviews | Active since Jun 2016
10 May 2020, 12:23
Sanlam does not pay out Pensions to beneficiaries after you die!
My father passed away 14 January 2019, more than a year ago. He had various pension Funds with Sanlam. To date Sanlam find reasons not pay the funds over to the beneficiaries, after having jump through crazy hoops and paperwork. It has been more than a year, and it cannot be legal for them to hold on to money that does not belong to them.
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
10 May 2020, 12:27Dear Angelique
We acknowledge receipt of your complaint and will refer it for investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it for investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply10 May 2020, 12:27
Official
Dear Angelique
We acknowledge receipt of your complaint and will refer it for investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it for investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
11 May 2020, 08:38Dear Angeligue
Kindly provide us with your dad's Id or membership number please. Please complete the information in the private field box.
We look forward to hearing from you.
Regards,
Sanlam Client Relations
Kindly provide us with your dad's Id or membership number please. Please complete the information in the private field box.
We look forward to hearing from you.
Regards,
Sanlam Client Relations
Sanlam's reply11 May 2020, 08:38
Official
Dear Angeligue
Kindly provide us with your dad's Id or membership number please. Please complete the information in the private field box.
We look forward to hearing from you.
Regards,
Sanlam Client Relations
Kindly provide us with your dad's Id or membership number please. Please complete the information in the private field box.
We look forward to hearing from you.
Regards,
Sanlam Client Relations
Sanlam's replyOfficial
11 May 2020, 09:40Hi, Angelique
Thank you for the information. We will forward to the responsible unit for further investigation.
Kind regards,
Sanlam Client Relations
Thank you for the information. We will forward to the responsible unit for further investigation.
Kind regards,
Sanlam Client Relations
Sanlam's reply11 May 2020, 09:40
Official
Hi, Angelique
Thank you for the information. We will forward to the responsible unit for further investigation.
Kind regards,
Sanlam Client Relations
Thank you for the information. We will forward to the responsible unit for further investigation.
Kind regards,
Sanlam Client Relations
Sanlam's replyOfficial
11 May 2020, 13:25Hi, Angelique
We have received feedback that one of our consultants has tried calling you but due to the poor network, the call was unsuccessful. Please refer to the e-mail that was sent to you.
Kind regards,
Sanlam Client Relations
We have received feedback that one of our consultants has tried calling you but due to the poor network, the call was unsuccessful. Please refer to the e-mail that was sent to you.
Kind regards,
Sanlam Client Relations
Sanlam's reply11 May 2020, 13:25
Official
Hi, Angelique
We have received feedback that one of our consultants has tried calling you but due to the poor network, the call was unsuccessful. Please refer to the e-mail that was sent to you.
Kind regards,
Sanlam Client Relations
We have received feedback that one of our consultants has tried calling you but due to the poor network, the call was unsuccessful. Please refer to the e-mail that was sent to you.
Kind regards,
Sanlam Client Relations