BZ
Bongani Z
1 reviews | Active since Sept 2022
11 Nov 2022, 11:19
Sanlam does not pay funeral claims within 48 hrs
Sanlam life promises to pay funeral claims within 48 hrs but I submitted a funeral clain on the 8th of November 2022. It has not been paid yet. The funeral is tomorrow- I cant buy my brothers casket. I am so enxious. Deeply disappointed. number ***8X0. I am Thandokazi Jack.
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Replies (2)
Sanlam's replyOfficial
11 Nov 2022, 12:14Good day Bongani
We are sorry to hear this. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
We are sorry to hear this. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
Sanlam's reply11 Nov 2022, 12:14
Official
Good day Bongani
We are sorry to hear this. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
We are sorry to hear this. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
11 Nov 2022, 12:57Hi again
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care
Sanlam's reply11 Nov 2022, 12:57
Official
Hi again
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care