SANLAM DOES NOT CARE !!!!!!

When SANLAM will not assist with sorting out a tax directive SARS claim is not correct stemming back to 2012 and 2013 I have had to pay a R 250.00 penalty per month to SARS have had my pension placed on hold and I have a refund that will not be repaid till SANLAM sorts out the directive. Both SARS and SANLAM claim they are both correct however what the hell does this have to do with me beside me being the victim. Its a disgrace and I am sure i am not the only one with this problem. SANLAM staff are all paid salaries SARS staff get their salaries so does my broker and accountant but I am self employed and these massive institutions dont giva a dam. You cannot even contact them on the phone. they have bots that are programmed to dish out nothing. The human factor is missing its disgusting that we the clients paying their directors and shareholders our hard earned money cannot get answers form the little grey men and women hiding in the background. MY TAX DIRECTIVES ARE wrong MY NEXT OPTION IS TO FLY TO SANLAM in Bellville and rant and cause a riot untill its sorted out. Is this the way they do business.