Sanlam dodging their payouts
Can somebody Please Explain???
How is it possible that a so-called reputable company like Sanlam, takes more than Seven (7) WEEKS to honour a natural Death claim.
The Sanlam Broker ( Renier Swarts, Financial Planner T +27 44 ********** - C +27 60 ********** ) can't give any detailed updates, he is constantly sidestepping the Questions and concerns regarding a progress update with regards to the actual reasons why Sanlam is dragging their feet, blaming the Shared Services Personnel. (Noor Alexander SPF : Shared Services : Policy Administration and Claims Telephone number: (021) ********** Fax number: (021) **********
Sanlam hasn't even honoured the Funeral cover portion of the life policy as Yet?
This is really a major concern, Did Sanlam go the same route as Steinhoff or some of these other ******* financial institutions??
I am considering moving my personal Sanlam products to a more reputable Company since Sanlam seems to be very good at dodging their responsibilities towards their Policyholders
Regards
Chris vd Westhuizen
We acknowledge receipt of your complaint . We are sorry to hear about your negative experience, please accept our sincere apologies. We will arrange for further investigation.
Kind regards,
Client Relations
We acknowledge receipt of your complaint . We are sorry to hear about your negative experience, please accept our sincere apologies. We will arrange for further investigation.
Kind regards,
Client Relations
We have been informed that Mrs Blomerus from our death claims department made contact with you. She also confirmed that she sent you an e-mail with the progress of this claim.
Kind Regards,
Client relations
We have been informed that Mrs Blomerus from our death claims department made contact with you. She also confirmed that she sent you an e-mail with the progress of this claim.
Kind Regards,
Client relations