MW
Madeleine W
1 reviews | Active since Mar 2012
27 Oct 2021, 07:15
Sanlam - do you know what you are doing?
Received a refund from Sanlam into my bank account without any communication / explanation. I have submitted several requests and even spoke to a broker - going on weeks now and still no response
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Replies (2)
Sanlam's replyOfficial
27 Oct 2021, 07:17Dear Madeleine
We are sorry to hear of your experience with us. We have escalated your complaint for further investigation.
Kind regards
Sanlam Client Relations
We are sorry to hear of your experience with us. We have escalated your complaint for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply27 Oct 2021, 07:17
Official
Dear Madeleine
We are sorry to hear of your experience with us. We have escalated your complaint for further investigation.
Kind regards
Sanlam Client Relations
We are sorry to hear of your experience with us. We have escalated your complaint for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
27 Oct 2021, 11:47Dear Madeleine
We were informed that our consultant tried to call you but could not reach you. They have sent you an e-mail with the necessary feedback.
Kind regards,
Sanlam Client Relations
We were informed that our consultant tried to call you but could not reach you. They have sent you an e-mail with the necessary feedback.
Kind regards,
Sanlam Client Relations
Sanlam's reply27 Oct 2021, 11:47
Official
Dear Madeleine
We were informed that our consultant tried to call you but could not reach you. They have sent you an e-mail with the necessary feedback.
Kind regards,
Sanlam Client Relations
We were informed that our consultant tried to call you but could not reach you. They have sent you an e-mail with the necessary feedback.
Kind regards,
Sanlam Client Relations