LM
Lebogang M

1 reviews | Active since Jul 2022

14 Mar 2025, 17:46

SANLAM - DO NO INVEST YOUR MONEY - 9 months and counting just to get your money from SANLAM

I am so disappointed with the way you are handling peoples requests my previous company processed a withdrawal claim June 2024 , it has been close to 9 months now without proper feedback . i have to call send emails every now and then , when i call i get told about different forms that needs to filled while i have submitted all the relevant documents . i still don't know why companies still use your services as you handle peoples money so poorly and you have no regard for your customer

i want my money

0
Replies (2)
Sanlam
Sanlam's reply14 Mar 2025, 17:49
Official
Good day Lebogang  
 
 We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
 
 Regards
 Sanlam Client Care 
Sanlam
Sanlam's reply18 Mar 2025, 12:44
Official
Good afternoon Lebogang

We have received feedback that Sanlam Corporate has sent you an email and that the matter is receiving attention.  

Please respond to their email for any further assistance you require.

Regards
Sanlam Client Care