Sanlam Dismal Service

Since 2015 we have been trying to claim an education policy that is due from them, its 2018 now but still without a payout. We have been sent from pillar to post, **** to by the very head office and sent back and forth from the branch. Every time we are told that by the end of the week they will have paid out. My younger brother hasn't been studying for the past 2 years because of this company's refusal to pay out his education policy. Their conduct is poor and embarrassing! To a point that I go out of my to warn just about everyone I meet to refrain from using their dismal and disgusting services.