PJ
Peter J

1 reviews | Active since Oct 2009

30 Apr 2022, 06:10

Sanlam Dismal Customer service

Sanlam doest seem to reespond to emails. Ive sent numerous emails following up on my fund withdrawal with absolutely zero feedback. When you call, you hold for 20mins before someone answers, and subsequently cuts you off. Almost two months later, after submitting all required information, im still waiting for my fund payout....

Ridiculous service to say the least!

0
Replies (1)
Sanlam
Sanlam's reply30 Apr 2022, 06:54
Official
Dear Peter 

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation. 

Kind regards 
Sanlam Client Relations