Sanlam disability benefits for illness

Item: Sanlam
Rating: 1
Author: Veronica C

I'm on temporary disability illness leave, Sanlam failed me so much I've been home since November I'm a breadwinner my husband is a cancer patient got children my sister have to provide for me ,I can't pay my medical aid,they don't want to pay me Veronica Chabane working for Nelson Mandela children hospital ***

Helpful (0)

Replies (4)

Sanlam's replyOfficial

12 Jan 2026, 07:32

Good day Veronica We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate. Regards
Sanlam Client Care

Sanlam's reply12 Jan 2026, 07:32

Official

Good day Veronica We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate. Regards
Sanlam Client Care

Sanlam's replyOfficial

12 Jan 2026, 12:38

Good afternoon, Veronica

We have received feedback that Sanlam Corporate has sent you an email and that they are assisting you with this matter.

Regards
Sanlam Client Care

Sanlam's reply12 Jan 2026, 12:38

Official

Good afternoon, Veronica

We have received feedback that Sanlam Corporate has sent you an email and that they are assisting you with this matter.

Regards
Sanlam Client Care

Veronica C's updateReviewer Update

27 Jan 2026, 13:47

To add on my reply I also wrote to Sanlam arbitrator they won't answer,you try to call you will hold for 30 minutes,they what's they won't answer your quiry appropriately

Veronica C's update27 Jan 2026, 13:47

Reviewer Update

To add on my reply I also wrote to Sanlam arbitrator they won't answer,you try to call you will hold for 30 minutes,they what's they won't answer your quiry appropriately

Sanlam's replyOfficial

27 Jan 2026, 14:24

Good afternoon, Veronica

Thank you for your further message.

Kindly note that we are attending to this matter under your latest review.

Regards
Sanlam Client Care

Sanlam's reply27 Jan 2026, 14:24

Official

Good afternoon, Veronica

Thank you for your further message.

Kindly note that we are attending to this matter under your latest review.

Regards
Sanlam Client Care