1 reviews | Active since Aug 2021
SANLAM DELAY TACTICS ON INVESTMENT CLAIM
Morning Hello Peter I wish to thank you for all the efforts you have made in many complaints which I had and they have been resolved in a very short space of time few weeks back in this year. Your platform Hello Peter helped me a lot and proud of. The only company that makes things difficult for me is Sanlam I was told by Senior Consultant is this company that I can be able to withdraw the lumpsum from my late mother investment utilising the Discounted Value option in three days after that they respond that claim is in progress will be contacted shortly hence I requested them to project the amount. Yesterday I received a call in this company they say it was a mistake the lumpsum cannot be paid. This lady was shouting at me and was furious she concluded to say I can go to Hello Peter she does not cate about Hello Peter that was around 13h50 pm. I collaped yesterday as am not ready for this and still in grieving process. I however Hello Peter my self respect your platform and will always do regardless of people who are rude to you and being respectful. I just wanted to raise this dissatisfaction and unhappiness. Thank you so much Hello Peter for your effort I must say again I fully respect your platform and recommend you.
We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Regards
Sanlam Client Care
