SS
Sandile S

1 reviews | Active since Mar 2018

25 Nov 2022, 21:59

Sanlam deducting anauthorized

My wife and I had policies with Sanlam so we decided to close one because we were not happy about certain things, they "closed" however every month they continue deducting different amounts, we went to their offices and they assured us that it is closed but the following month they deduct again. Since the beginning of 2022 it's the same thing, they deduct, we reverse until we decided that we are closing all the policies with Sanlam however they still deduct different amounts every month

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Replies (2)
Sanlam
Sanlam's reply28 Nov 2022, 09:09
Official
Good day Sandile

We are sorry to hear this and have escalated your complaint to the relevant team to get in touch with you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply29 Nov 2022, 17:11
Official
Good day Sandile

We have received confirmation that you have been contacted and that you are being assisted.

Regards
Sanlam Client Care