KS
Kobus S
1 reviews | Active since Apr 2020
17 Apr 2020, 08:43
SANLAM DEBIT ORDERS
The Bank electronically settle my Sanlam account of which I did send the proof of payment to them via E Mail to *** , March payday I had to go to the Bank and asked for I debit order referral as they took money still from my account after the Bank settle the account. Nerveless to say during lock down I had to return to the bank again for another debit order referral, after about 20 calls Sanlam claim they never receive the Funds as Transferred
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Replies (2)
Sanlam's replyOfficial
17 Apr 2020, 08:45Dear Kobus
We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further assistance.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further assistance.
Kind regards,
Sanlam Client Relations
Best regards,
Sanlam's reply17 Apr 2020, 08:45
Official
Dear Kobus
We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further assistance.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further assistance.
Kind regards,
Sanlam Client Relations
Best regards,
Sanlam's replyOfficial
17 Apr 2020, 08:48Dear Kobus
Kindly confirm if you are referring to a policy or a personal loan?
Thank you and regards,
Sanlam Client Relations
Kindly confirm if you are referring to a policy or a personal loan?
Thank you and regards,
Sanlam Client Relations
Best regards,
Sanlam's reply17 Apr 2020, 08:48
Official
Dear Kobus
Kindly confirm if you are referring to a policy or a personal loan?
Thank you and regards,
Sanlam Client Relations
Kindly confirm if you are referring to a policy or a personal loan?
Thank you and regards,
Sanlam Client Relations
Best regards,