GM
GERALD M
1 reviews | Active since Sept 2014
04 Apr 2016, 11:27
SANLAM DEBIT MY ACCOUNT EVEN AFTER CANCELLATION
I have submitted a request for SANLAM to cancel my Funeral Policy with them since 29 Feb 2016, received a text message stating that they have received my request and it would be assessed and I would be notified.<br> At the end of March 2016 I was debited for the Insurance Policy.<br> <br> I truly believed that SANLAM was above the rest and did not engage in cheap tactics like other \fly-by-night\" insurance companies.<br> I expect you to cancel this policy and I demand that you refund me my premuim, atleast after the confirmation of my cancellation. I will take you to the Consumer Protector if not to Thuli Madonsela herself!!!!!<br> Pay back my money, I do not want your product!!!"
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Replies (1)Sanlam's replyOfficial
04 Apr 2016, 11:42Hello MAQUBU,
We acknowledge receipt of your complaint and will arrange for urgent investigation. We apologise for any inconvenience caused.
Kind Regards
Client Relations
We acknowledge receipt of your complaint and will arrange for urgent investigation. We apologise for any inconvenience caused.
Kind Regards
Client Relations
Sanlam's reply04 Apr 2016, 11:42
Official
Hello MAQUBU,
We acknowledge receipt of your complaint and will arrange for urgent investigation. We apologise for any inconvenience caused.
Kind Regards
Client Relations
We acknowledge receipt of your complaint and will arrange for urgent investigation. We apologise for any inconvenience caused.
Kind Regards
Client Relations
