GM
GERALD M

1 reviews | Active since Sept 2014

04 Apr 2016, 11:27

SANLAM DEBIT MY ACCOUNT EVEN AFTER CANCELLATION

I have submitted a request for SANLAM to cancel my Funeral Policy with them since 29 Feb 2016, received a text message stating that they have received my request and it would be assessed and I would be notified.<br> At the end of March 2016 I was debited for the Insurance Policy.<br> <br> I truly believed that SANLAM was above the rest and did not engage in cheap tactics like other \fly-by-night\" insurance companies.<br> I expect you to cancel this policy and I demand that you refund me my premuim, atleast after the confirmation of my cancellation. I will take you to the Consumer Protector if not to Thuli Madonsela herself!!!!!<br> Pay back my money, I do not want your product!!!"

0
Replies (1)
Sanlam
Sanlam's reply04 Apr 2016, 11:42
Official
Hello MAQUBU,

We acknowledge receipt of your complaint and will arrange for urgent investigation. We apologise for any inconvenience caused.

Kind Regards
Client Relations