RS
Ruan S
1 reviews | Active since Dec 2018
13 Aug 2020, 11:34
Sanlam death claipoor service!!
Sanlam does nothing to assit you. Amd if you call they drop the phone in your ear. And all i want is answers how long it still may take to pay out the death claim and group insurance. If i can advise you, get another place to invest or life insurance, sanlam's service is poor
Helpful (0)
Replies (7)0
Replies (7)
Sanlam's replyOfficial
13 Aug 2020, 11:41Dear Ruan
We acknowledge receipt of your complaint. Kindly provide the policy number or the ID number of the policy holder in the private field.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Kindly provide the policy number or the ID number of the policy holder in the private field.
Kind regards,
Sanlam Client Relations
Sanlam's reply13 Aug 2020, 11:41
Official
Dear Ruan
We acknowledge receipt of your complaint. Kindly provide the policy number or the ID number of the policy holder in the private field.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Kindly provide the policy number or the ID number of the policy holder in the private field.
Kind regards,
Sanlam Client Relations
RS
Ruan S's updateReviewer Update
13 Aug 2020, 12:40Now there is no reply again?
RS
Ruan S's update13 Aug 2020, 12:40
Reviewer Update
Now there is no reply again?
Sanlam's replyOfficial
13 Aug 2020, 13:57Dear Ruan
Please note that we are trying to locate the information that you have provided. Is that the policy number you gave? We cannot locate a record with that number, please confirm the name of the policy or provide the ID number of the policyholder for further investigation.
Kind regards,
Please note that we are trying to locate the information that you have provided. Is that the policy number you gave? We cannot locate a record with that number, please confirm the name of the policy or provide the ID number of the policyholder for further investigation.
Kind regards,
Sanlam's reply13 Aug 2020, 13:57
Official
Dear Ruan
Please note that we are trying to locate the information that you have provided. Is that the policy number you gave? We cannot locate a record with that number, please confirm the name of the policy or provide the ID number of the policyholder for further investigation.
Kind regards,
Please note that we are trying to locate the information that you have provided. Is that the policy number you gave? We cannot locate a record with that number, please confirm the name of the policy or provide the ID number of the policyholder for further investigation.
Kind regards,
RS
Ruan S's updateReviewer Update
13 Aug 2020, 15:13Policy number ***5. Id *** Mr LJ Swart.
RS
Ruan S's update13 Aug 2020, 15:13
Reviewer Update
Policy number ***5. Id *** Mr LJ Swart.
Sanlam's replyOfficial
13 Aug 2020, 15:32Thank you, Ruan
We are looking into the matter.
Regards,
Sanlam Client Relations
We are looking into the matter.
Regards,
Sanlam Client Relations
Sanlam's reply13 Aug 2020, 15:32
Official
Thank you, Ruan
We are looking into the matter.
Regards,
Sanlam Client Relations
We are looking into the matter.
Regards,
Sanlam Client Relations
RS
Ruan S's updateReviewer Update
13 Aug 2020, 16:20Thank you please reply me as soon as possible please.
RS
Ruan S's update13 Aug 2020, 16:20
Reviewer Update
Thank you please reply me as soon as possible please.
RS
Ruan S's updateReviewer Update
15 Aug 2020, 14:42Now you said you wil send it to the necessary department. But nonreply or response again. Dont know what els to do anymore? GROUP LIFE INSURANCE and PENSION FUNDS
RS
Ruan S's update15 Aug 2020, 14:42
Reviewer Update
Now you said you wil send it to the necessary department. But nonreply or response again. Dont know what els to do anymore? GROUP LIFE INSURANCE and PENSION FUNDS