Sanlam Death Claims Department Bad/Poor Service

Good Day. I submitted a death claim last year June for my late Mother who died in April 2022 and still to date I haven't received any payment regrading my claim. Instead, Salam is entertaining my late mom's ex bf who goes by the name of Enos Mathebula who is currently claiming to be my late mom's husband which he is not. Sanlam is telling me stories and failing to provide the necessary information as to what he submitted so badly that would make them take his claim into consideration which strongly believe he didn't submit the legal requested supporting documentation to support his claim. On the policy and the system of Sanlam, it clears states me as the beneficiary as I am my mom's only child but clearly I a unheard and not taken into account. I have submitted all which was required of me but yet left hanging. This guy is nothing to be considered as my mom's ***friend and most importantly NOT my husband because at the untimely death of my mother, they had long separated years back because of his infidelity.