AR
ANNI R
1 reviews | Active since Apr 2022
20 Apr 2022, 07:17
Sanlam death claim NOT PAYING OUT!
How long does it take Sanlam to pay out a death claim?
I have been waiting
244 days 5855 hours 531360 minutes
51 emails
And still no idea whiskey tango foxtrot is going on!
NEVER EVER USE SANLAM. They are very eager to sell their snotty policies to you, but when it comes to paying out, they have a million excuses.
We should have invested the funds under the MATRESS. Would have been better off!
Worst service ever!
Helpful (0)
Replies (8)0
Replies (8)
Sanlam's replyOfficial
20 Apr 2022, 07:26Dear Anni
We acknowledge receipt of your complaint. Please provide us with the policy number in the private field for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Please provide us with the policy number in the private field for further investigation.
Regards
Sanlam Client Relations
Sanlam's reply20 Apr 2022, 07:26
Official
Dear Anni
We acknowledge receipt of your complaint. Please provide us with the policy number in the private field for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Please provide us with the policy number in the private field for further investigation.
Regards
Sanlam Client Relations
Sanlam's replyOfficial
20 Apr 2022, 09:36Thank you for the details, Anni.
We have referred it to the consultant for further investigation.
Regards
Client Relations
We have referred it to the consultant for further investigation.
Regards
Client Relations
Sanlam's reply20 Apr 2022, 09:36
Official
Thank you for the details, Anni.
We have referred it to the consultant for further investigation.
Regards
Client Relations
We have referred it to the consultant for further investigation.
Regards
Client Relations
Sanlam's replyOfficial
20 Apr 2022, 13:24Good day Anni We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
Kind regards
Client Relations
Kind regards
Client Relations
Sanlam's reply20 Apr 2022, 13:24
Official
Good day Anni We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
Kind regards
Client Relations
Kind regards
Client Relations
AR
ANNI R's updateReviewer Update
22 Jul 2022, 05:12I am just here to give an update.
Three months along the line and still no results.
Anyone looking for advice. Report Sanlam to the Pension Fund Adjudicator. Look at all the bad reviews for Sanlam.
WORST SERVICE EVER.
Only time Sanlam responds is if you post on Hello Peter. Can't wait for the phone call.
Three months along the line and still no results.
Anyone looking for advice. Report Sanlam to the Pension Fund Adjudicator. Look at all the bad reviews for Sanlam.
WORST SERVICE EVER.
Only time Sanlam responds is if you post on Hello Peter. Can't wait for the phone call.
AR
ANNI R's update22 Jul 2022, 05:12
Reviewer Update
I am just here to give an update.
Three months along the line and still no results.
Anyone looking for advice. Report Sanlam to the Pension Fund Adjudicator. Look at all the bad reviews for Sanlam.
WORST SERVICE EVER.
Only time Sanlam responds is if you post on Hello Peter. Can't wait for the phone call.
Three months along the line and still no results.
Anyone looking for advice. Report Sanlam to the Pension Fund Adjudicator. Look at all the bad reviews for Sanlam.
WORST SERVICE EVER.
Only time Sanlam responds is if you post on Hello Peter. Can't wait for the phone call.
Sanlam's replyOfficial
22 Jul 2022, 08:05Good day Anni
This complaint is being handled by the PFA. We have however alerted our Client Relations Department who corresponds directly with the PFA of your message on this platform as well.
Regards
Sanlam Client Care
This complaint is being handled by the PFA. We have however alerted our Client Relations Department who corresponds directly with the PFA of your message on this platform as well.
Regards
Sanlam Client Care
Sanlam's reply22 Jul 2022, 08:05
Official
Good day Anni
This complaint is being handled by the PFA. We have however alerted our Client Relations Department who corresponds directly with the PFA of your message on this platform as well.
Regards
Sanlam Client Care
This complaint is being handled by the PFA. We have however alerted our Client Relations Department who corresponds directly with the PFA of your message on this platform as well.
Regards
Sanlam Client Care
AR
ANNI R's updateReviewer Update
09 Apr 2023, 06:4321 MONTHS still waiting
Your service is horrible.
I hope you feel ashamed
SANLAM should be reported to the FSCA for an investigation
The service is the worst I have ever experienced
The don't even respond to emails!
Your service is horrible.
I hope you feel ashamed
SANLAM should be reported to the FSCA for an investigation
The service is the worst I have ever experienced
The don't even respond to emails!
AR
ANNI R's update09 Apr 2023, 06:43
Reviewer Update
21 MONTHS still waiting
Your service is horrible.
I hope you feel ashamed
SANLAM should be reported to the FSCA for an investigation
The service is the worst I have ever experienced
The don't even respond to emails!
Your service is horrible.
I hope you feel ashamed
SANLAM should be reported to the FSCA for an investigation
The service is the worst I have ever experienced
The don't even respond to emails!
Sanlam's replyOfficial
11 Apr 2023, 09:25Good day Anni
We have informed the team that is attending to the claim of your latest message.
Regards
Sanlam Client Care
We have informed the team that is attending to the claim of your latest message.
Regards
Sanlam Client Care
Sanlam's reply11 Apr 2023, 09:25
Official
Good day Anni
We have informed the team that is attending to the claim of your latest message.
Regards
Sanlam Client Care
We have informed the team that is attending to the claim of your latest message.
Regards
Sanlam Client Care
Sanlam's replyOfficial
12 Apr 2023, 14:42Good day Anni
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care
Sanlam's reply12 Apr 2023, 14:42
Official
Good day Anni
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care