RS
Ruan S
1 reviews | Active since Dec 2018
20 Aug 2020, 19:23
Sanlam death claim (Denise Smit) excellent service
Thank you to Denise Smit from sanlam for explaining everthing about the death claim to me, trying her best for the group life insurance and pension fund to pay out as soon as possible. It is very appreciated. Good work
Helpful (0)
Replies (7)0
Replies (7)
Sanlam's replyOfficial
20 Aug 2020, 19:32Dear Ruan
Thank you very much for your review. We are glad that Denise gave you excellent service during this difficult time.
Kind regards
Sanlam Client Relations
Thank you very much for your review. We are glad that Denise gave you excellent service during this difficult time.
Kind regards
Sanlam Client Relations
Sanlam's reply20 Aug 2020, 19:32
Official
Dear Ruan
Thank you very much for your review. We are glad that Denise gave you excellent service during this difficult time.
Kind regards
Sanlam Client Relations
Thank you very much for your review. We are glad that Denise gave you excellent service during this difficult time.
Kind regards
Sanlam Client Relations
RS
Ruan S's updateReviewer Update
20 Aug 2020, 19:44Can i please ask you to foward the review to her. Thank you very mutch
RS
Ruan S's update20 Aug 2020, 19:44
Reviewer Update
Can i please ask you to foward the review to her. Thank you very mutch
Sanlam's replyOfficial
21 Aug 2020, 08:33Dear Ruan
We have forwarded the compliment to Denise and her manager.
Kind regards,
Sanlam Client Relations
We have forwarded the compliment to Denise and her manager.
Kind regards,
Sanlam Client Relations
Sanlam's reply21 Aug 2020, 08:33
Official
Dear Ruan
We have forwarded the compliment to Denise and her manager.
Kind regards,
Sanlam Client Relations
We have forwarded the compliment to Denise and her manager.
Kind regards,
Sanlam Client Relations
Sanlam's replyOfficial
27 Aug 2020, 09:12Good morning, Ruan
We will convey your message to Denise's department and request that she get hold of you. Unfortunately, we do not have her direct details.
Kind regards,
Sanlam Client Relations
We will convey your message to Denise's department and request that she get hold of you. Unfortunately, we do not have her direct details.
Kind regards,
Sanlam Client Relations
Sanlam's reply27 Aug 2020, 09:12
Official
Good morning, Ruan
We will convey your message to Denise's department and request that she get hold of you. Unfortunately, we do not have her direct details.
Kind regards,
Sanlam Client Relations
We will convey your message to Denise's department and request that she get hold of you. Unfortunately, we do not have her direct details.
Kind regards,
Sanlam Client Relations
Sanlam's replyOfficial
10 Sept 2020, 09:34Dear Ruan
Your matter has been escalated to the responsible team for further assistance. One of our consultant will be in touch with you.
Regards,
Sanlam Client Relations
Your matter has been escalated to the responsible team for further assistance. One of our consultant will be in touch with you.
Regards,
Sanlam Client Relations
Sanlam's reply10 Sept 2020, 09:34
Official
Dear Ruan
Your matter has been escalated to the responsible team for further assistance. One of our consultant will be in touch with you.
Regards,
Sanlam Client Relations
Your matter has been escalated to the responsible team for further assistance. One of our consultant will be in touch with you.
Regards,
Sanlam Client Relations
RS
Ruan S's updateReviewer Update
10 Sept 2020, 19:53Good day why is it that no consultant phoned me today? I waited and not even recieved an email, pleaae assit me
RS
Ruan S's update10 Sept 2020, 19:53
Reviewer Update
Good day why is it that no consultant phoned me today? I waited and not even recieved an email, pleaae assit me
Sanlam's replyOfficial
11 Sept 2020, 08:52Good day, Ruan
Apologies that you have not yet been contacted, we will escalate the matter again.
Kind regards,
Sanlam Client Relations
Apologies that you have not yet been contacted, we will escalate the matter again.
Kind regards,
Sanlam Client Relations
Sanlam's reply11 Sept 2020, 08:52
Official
Good day, Ruan
Apologies that you have not yet been contacted, we will escalate the matter again.
Kind regards,
Sanlam Client Relations
Apologies that you have not yet been contacted, we will escalate the matter again.
Kind regards,
Sanlam Client Relations