SK
Snethemba K

1 reviews | Active since Jul 2023

10 Jul 2023, 11:13

Sanlam

Since I login a claim with them May 2023, They worked on it until 22 June 23 were by they stated they await for my June contribution but I left the previous employment May, they even have a form that state that, I and they don’t even know why they are waiting for June because I already changed employment on that month . Everyday when you call, feedback you will get is that they are escalating it’s been 3 weeks now same feedback.

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Replies (3)
Sanlam
Sanlam's reply10 Jul 2023, 11:33
Official
Good morning Snethemba

We are sorry to hear about this and would like to assist.

We will send you a Private reply.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply10 Jul 2023, 12:32
Official
Thank you Snethemba

We have requested urgent assistance with the matter.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply12 Jul 2023, 10:14
Official
Good morning Snethemba

We have received feedback that you have been contacted and that you are being assisted.

Regards
Sanlam Client Care