NK
Nokuphila K
1 reviews | Active since Dec 2024
23 Dec 2024, 12:08
Sanlam
I've had a very awful experience with Sanlam the past 3weeks, their service is very bad and they take forever with inquiries. I've called so many times to follow up on a claim that I submitted but still no way forward the turn around time for the claim has passed , I'm very frustrated by the service
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Replies (3)
Sanlam's replyOfficial
23 Dec 2024, 12:18Good day Nokuphila
We are sorry to hear of you poor client service experience. Please respond to our private message.
Regards
Sanlam Client Care
We are sorry to hear of you poor client service experience. Please respond to our private message.
Regards
Sanlam Client Care
Sanlam's reply23 Dec 2024, 12:18
Official
Good day Nokuphila
We are sorry to hear of you poor client service experience. Please respond to our private message.
Regards
Sanlam Client Care
We are sorry to hear of you poor client service experience. Please respond to our private message.
Regards
Sanlam Client Care
Sanlam's replyOfficial
23 Dec 2024, 14:26This is to confirm that you were contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply23 Dec 2024, 14:26
Official
This is to confirm that you were contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
NK
Nokuphila K's updateReviewer Update
23 Dec 2024, 16:01One of the things that have frustrated me is axactly this kind of response, I have called Sanlam sky on Thursday and Friday and the only answer I got was that they will send an email and escalate my call. I need this claim to be closed by end of business day today.
NK
Nokuphila K's update23 Dec 2024, 16:01
Reviewer Update
One of the things that have frustrated me is axactly this kind of response, I have called Sanlam sky on Thursday and Friday and the only answer I got was that they will send an email and escalate my call. I need this claim to be closed by end of business day today.