WR
Willem R
1 reviews | Active since Mar 2024
02 Mar 2026, 14:17
Sanlam Customer service is the Worst.
I am so so disappointed in Sanlam. I have been trying to get hold of them for 2 days and endless hours holding for someone to actually pick up the phone. My advice, find a place that actually wants to talk to you before you invest your money with them. Their customer service is non existent and everything is AI and WhatsApp and even that doesn't help you at all. I am moving my investment the first chance I get. Worst service ever.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
02 Mar 2026, 14:24Good day, Willem
We apologise for your poor service experience and would like to assist you.
Please send us a private reply with an indication of what your enquiry/request is.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist you with this matter.
Regards
Sanlam Client Care
We apologise for your poor service experience and would like to assist you.
Please send us a private reply with an indication of what your enquiry/request is.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist you with this matter.
Regards
Sanlam Client Care
Sanlam's reply02 Mar 2026, 14:24
Official
Good day, Willem
We apologise for your poor service experience and would like to assist you.
Please send us a private reply with an indication of what your enquiry/request is.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist you with this matter.
Regards
Sanlam Client Care
We apologise for your poor service experience and would like to assist you.
Please send us a private reply with an indication of what your enquiry/request is.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist you with this matter.
Regards
Sanlam Client Care
Sanlam's replyOfficial
03 Mar 2026, 14:10Hello Willem
We have received feedback that Sanlam Corporate has been in touch with you.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you.
Regards
Sanlam Client Care
Sanlam's reply03 Mar 2026, 14:10
Official
Hello Willem
We have received feedback that Sanlam Corporate has been in touch with you.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you.
Regards
Sanlam Client Care