JD
James D

1 reviews | Active since Sept 2014

04 Aug 2019, 09:44

Sanlam - ******!!

Stay away from these ******!!!!!!! Been a member with them for any years and paid my installment loyally without any issues. This year submitted a claim and they are using different reasons to delay the process, even requesting the same documents over and over again. In today's tough economic times it is important to trust whomever you are insured at and believe me when I say be careful of Sanlam!!!! They are ****** ******.

0
Replies (2)
Sanlam
Sanlam's reply04 Aug 2019, 09:47
Official
Dear James

We are sorry to hear of your experience and will investigate your complaint.

Kind regards
Sanlam Client Relations

Best regards,

Sanlam
Sanlam's reply06 Aug 2019, 16:27
Official
Dear James

We were informed that a Sanlam consultant has made direct contact with you via e-mail.  We are closing the matter via the Hello Peter platform.  We encourage you to make direct contact with the consultant should you have further enquiries relating to this matter.

Regards
Client Relations

Best regards,