JR
Jabulani R

1 reviews | Active since May 2022

10 Oct 2022, 14:06

Sanlam *****ed my old man

My dad is retired and was ******* by financial advisor to reinvest all his money without explaining this to his or asking for few of his family members to be present since old man is not educated and doesn't understand these things, now he want his money his told he cant have it will rather be send back to pension fund body again which it was a fight to get it for over a year, how can sanlam take advantage of illiterate person and now the guy is in depression because of this mess. They must just cancel the investment plan and charge him those penalties.

0
Replies (8)
Sanlam
Sanlam's reply10 Oct 2022, 14:49
Official
Good day Jabulani

Please send us a private message with either the member or ID number of your father together with his contact details.

Regards
Sanlam Client Care
JR
Jabulani R's update11 Oct 2022, 08:18
Reviewer Update
Still no response on this matter.
Sanlam
Sanlam's reply11 Oct 2022, 08:55
Official
Good day Jabulani

We are busy with the investigation and will inform you once we have all the information we require.

Regards
Sanlam Client Care
JR
Jabulani R's update11 Oct 2022, 08:58
Reviewer Update
Noted, hope it won't take long because this is very frustrating
JR
Jabulani R's update12 Oct 2022, 13:43
Reviewer Update
The case is not attended to I wonder what is sanlam is hiding from public, did the financial advisor invest money for his own gain or what?
Sanlam
Sanlam's reply12 Oct 2022, 14:58
Official
Good day Jabulani

The complaint was referred to our Client Relations Department who will provide you with feedback.

Regards
Sanlam Client Care
JR
Jabulani R's update12 Oct 2022, 15:00
Reviewer Update
Noted, we shall wait again for no feedback from them as usual
Sanlam
Sanlam's reply12 Oct 2022, 15:52
Official
Hi Jabulani

Our Client Relations team has confirmed that they have been in touch with you.

Regards
Sanlam Client Care