1 reviews | Active since Nov 2017
Sanlam Credit Solutions Logging in is NOT an invitation to harass me with calls!
I am beyond frustrated with Sanlam Credit Solutions constantly calling me every time I simply log in to check my profile or explore my options. Let me be very clear, logging into my account is not an invitation for a barrage of phone calls from your agents.
I understand what I app**** for, and I am more than capable of deciding if, when, and how I wish to proceed. What I do not appreciate is being hounded and interrupted repeatedly over something that should be entirely at my discretion.
Your aggressive follow-up approach is unnecessary, intrusive, and downright irritating. It leaves a negative impression of your brand, and it certainly makes me rethink whether I should ever consider proceeding with Sanlam again.
Please respect your customers’ privacy and give us the space to make our own decisions. A simple login to your system should not trigger unsolicited calls it’s invasive and unprofessional.
Sanlam Client Care
Sanlam Client Care
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
