RS
Roelof S
1 reviews | Active since Aug 2022
06 Nov 2023, 11:07
SANLAM Credit Card WORSTE EVER
Worst company to have a credit card with.
They have no idea what is happening on their own systems or even how it work.
Call center agents no NOTHING!!!
It is so bad that one wonder if this Sanlam Credit is even exists?
One cannot even view you account online, it is the most ridiculous thing I ever experienced.
NB: SANLAM should stick to the Business they know.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
06 Nov 2023, 11:16Good day Roelof
We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
Sanlam's reply06 Nov 2023, 11:16
Official
Good day Roelof
We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
Sanlam's replyOfficial
08 Nov 2023, 09:15Good day Roelof
This is to confirm that you have been contacted and is being assisted.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and is being assisted.
Regards
Sanlam Client Care
Sanlam's reply08 Nov 2023, 09:15
Official
Good day Roelof
This is to confirm that you have been contacted and is being assisted.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and is being assisted.
Regards
Sanlam Client Care