Sanlam credit card calls

Item: Sanlam
Rating: 1
Author: Ash333 M333

Keep getting called by Sanlam for a credit card. Today I answered and spoke with Monique, I had asked her to remove me from this list and the call was very rudely dropped.

Sanlam please remove my name from this list and have your staff better trained to deal with this.

Helpful (0)

Replies (2)

Sanlam's replyOfficial

07 Apr 2022, 12:26

Dear Ash

We are terribly sorry for the service you have received. Please accept our apology for your experience with us. We have escalated your matter to the relevant team for further handling.

Regards
Client Relations

Sanlam's reply07 Apr 2022, 12:26

Official

Sanlam's replyOfficial

08 Apr 2022, 09:49

Dear Ash

We were informed that our team has processed your Opt-Out request. You will no longer be receiving any more direct marketing from them. Regards Sanlam Client Relations

Sanlam's reply08 Apr 2022, 09:49

Official

Dear Ash

We were informed that our team has processed your Opt-Out request. You will no longer be receiving any more direct marketing from them. Regards Sanlam Client Relations