Sanlam Corporate's Shocking Service

Sanlam Corporate’s service is absolutely atrocious! There’s zero communication, no updates, and no accountability when it comes to employee benefit claims. If you request a callback on their website? Forget it—no one bothers to follow up. You’re forced to chase them down constantly, only to be met with more delays and no resolution.

To make matters worse, a consultant actually told me yesterday that my claim is taking so long because their administrators are overloaded with hundreds of claims. How is that my problem? What am I supposed to do with that information? Unacceptable!