SM
Sesethu M

1 reviews | Active since Mar 2022

24 Mar 2025, 14:35

Sanlam Corporate’s Service is a Complete Disaster – 4 Months of Empty Promises & “Escalations”

I called Sanlam Corporate again, and guess what? For the trillionth time, they escalated my claim yet again! This is becoming a never-ending cycle of empty promises. Every time I call, I’m told the same thing: "We’ll escalate this for you." Escalation, escalation, escalation—no resolution, no answers.

It’s beyond frustrating. No updates, no accountability, just the same tired excuses. I’ve had enough of this broken system that clearly doesn't care about resolving anything.

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Replies (2)
Sanlam
Sanlam's reply24 Mar 2025, 14:37
Official
Good day Sesethu  
 
 We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
 
 Regards
 Sanlam Client Care 
Sanlam
Sanlam's reply25 Mar 2025, 08:50
Official
Good day Sesethu 

This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
 
Regards
Sanlam Client Care