SM
Sesethu M
1 reviews | Active since Mar 2022
24 Mar 2025, 14:35
Sanlam Corporate’s Service is a Complete Disaster – 4 Months of Empty Promises & “Escalations”
I called Sanlam Corporate again, and guess what? For the trillionth time, they escalated my claim yet again! This is becoming a never-ending cycle of empty promises. Every time I call, I’m told the same thing: "We’ll escalate this for you." Escalation, escalation, escalation—no resolution, no answers.
It’s beyond frustrating. No updates, no accountability, just the same tired excuses. I’ve had enough of this broken system that clearly doesn't care about resolving anything.
Helpful (0)
Replies (2)0
Replies (2)Sanlam's replyOfficial
24 Mar 2025, 14:37Good day Sesethu
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply24 Mar 2025, 14:37
Official
Good day Sesethu
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's replyOfficial
25 Mar 2025, 08:50Good day Sesethu
This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Sanlam's reply25 Mar 2025, 08:50
Official
Good day Sesethu
This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
