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Cindy H
1 reviews | Active since Oct 2021
22 Oct 2025, 13:47
SANLAM CORPORATE PAST BAD SERVICE
AGAIN NO FEEDBACK SINCE 17 OCTOBER 2025 I.C.W MR T.A VAN HEERDEN ISSUE, feed lback recieved that the Client care suppirt that was communicating with us is on leave as per his email - Good day. Kindly note I am currently on leave from 2025/10/20 and I will be returning on THIS IS AN URGENT ISSUE AND NOBODY COMES BACK TO MR T.A. VAN HEERDEN, he is a Corporate client, last update was that SANLAM are communication with SARS directly and awaiting Feedback. Can somebode pkease respond to ***
2025/10/29 and will not have access to my emails and will respond upon my return. For any assistance on queries, please contact our contact center on *** or you may email
*** for further assistance.
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Replies (2)
Sanlam's replyOfficial
22 Oct 2025, 13:52Good day Cindy
Thank you for your feedback regarding the complaint response. We apologize for any dissatisfaction caused. We're committed to resolving this matter to your satisfaction. Your message has been relayed to the relevant department for further review and action.
Regards
Sanlam Client Care
Thank you for your feedback regarding the complaint response. We apologize for any dissatisfaction caused. We're committed to resolving this matter to your satisfaction. Your message has been relayed to the relevant department for further review and action.
Regards
Sanlam Client Care
Sanlam's reply22 Oct 2025, 13:52
Official
Good day Cindy
Thank you for your feedback regarding the complaint response. We apologize for any dissatisfaction caused. We're committed to resolving this matter to your satisfaction. Your message has been relayed to the relevant department for further review and action.
Regards
Sanlam Client Care
Thank you for your feedback regarding the complaint response. We apologize for any dissatisfaction caused. We're committed to resolving this matter to your satisfaction. Your message has been relayed to the relevant department for further review and action.
Regards
Sanlam Client Care
Sanlam's replyOfficial
28 Oct 2025, 12:56Good afternoon, Cindy
We have been informed that contact has been made with Tommie and that Sanlam Corporate will continue to assist him with this matter.
Regards
Sanlam Client Care
We have been informed that contact has been made with Tommie and that Sanlam Corporate will continue to assist him with this matter.
Regards
Sanlam Client Care
Sanlam's reply28 Oct 2025, 12:56
Official
Good afternoon, Cindy
We have been informed that contact has been made with Tommie and that Sanlam Corporate will continue to assist him with this matter.
Regards
Sanlam Client Care
We have been informed that contact has been made with Tommie and that Sanlam Corporate will continue to assist him with this matter.
Regards
Sanlam Client Care