VC
Veronica C

1 reviews | Active since May 2022

26 Jan 2026, 10:44

Sanlam corporate operation to pay for my claim

Good morning,this my third complain to helopeter for Sanlam I'm grateful that they approved my claim but holding a title of approved without payment is not assisting me I pleading help me again to get payment approved know my son is not coping he passed matric can't go to tertiary TVET Carltonville has accepted him I don't have means my son is deprived of his education right it's not fair to him please

0
Replies (7)
Sanlam
Sanlam's reply26 Jan 2026, 11:00
Official
Good morning, Veronica

We are sorry to learn that this matter has not yet been finalised and have reached out to Sanlam Corporate for assistance.

Regards
Sanlam Client Care
VC
Veronica C's update26 Jan 2026, 13:03
Reviewer Update
Afternoon Please can I get date I'm clueless it's just says approved for when,can I be given clarity detailed information, Sanlam must have transperacy they are a big company they act like backyard township stokvels
Sanlam
Sanlam's reply26 Jan 2026, 13:17
Official
Good afternoon, Veronica

We have arranged for Sanlam Corporate to contact you about this matter.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply27 Jan 2026, 13:17
Official
Good afternoon, Veronica

We have received feedback that Sanlam Corporate has been in touch with you and that they are assisting you in resolving this matter.

Regards
Sanlam Client
VC
Veronica C's update27 Jan 2026, 13:35
Reviewer Update
Good morning the got the feedback from a guy who's been very helpful can't say name bcs of poppi act ,the issue is know with Sanlam finance JUST TO PAY THEY DELAYING THE PROCESS if they can know the situation I'm facing my son is frustrated want to go to school if my child can commit suicide the whole country will know how Sanlam contributed ,I wish Sanlam can have individuals like the gentleman that assisted me why they don't like paying I'm see that there so many complains about Sanlam
Sanlam
Sanlam's reply27 Jan 2026, 14:26
Official
Hello Veronica

Thank you for your reply.

We have relayed it to Sanlam Corporate.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply30 Jan 2026, 09:42
Official
Good morning, Veronica

We have received feedback from Sanlam Corporate that they are attending to this matter and that they are in contact with you.

Regards
Sanlam Client Care