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Nontobeko M

1 reviews | Active since Oct 2016

28 Apr 2026, 10:20

Sanlam corporate employees do not want to do their jobs!!!!

The most inefficient service ever, they do not respond on WhatsApp emails or calls, they are definitely not living up to the Sanlam values, they just don’t care to respond or assist! As a person employed in the group this is beyond embarrassing and unacceptable.

0
Replies (6)
Sanlam
Sanlam's reply28 Apr 2026, 10:25
Official
Good morning, Nontobeko

We are sorry to learn of your poor service experience and would like to assist you.

Please send us a private reply with an indication of what your enquiry/request is.

On receipt of this information, we will arrange for Sanlam Corporate to contact and assist you.

Regards
Sanlam Client Care
NM
Nontobeko M's update28 Apr 2026, 10:30
Reviewer Update
Good day I am struggling to access my account I keep resetting the password but I don’t get the OTP sent to my email address, that is all I need but I haven’t been getting any assistance since last week.
Sanlam
Sanlam's reply28 Apr 2026, 10:33
Official
Thank you for coming back to us.

We have arranged for you to be contacted and assisted.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply28 Apr 2026, 11:21
Official
Hello Nontobeko

We have received feedback that you have been assisted via WhatsApp.

Regards
Sanlam Client Care
NM
Nontobeko M's update28 Apr 2026, 12:14
Reviewer Update
Yes I have been assisted by Mbali and helped resolve my query, thank you .
Sanlam
Sanlam's reply28 Apr 2026, 12:21
Official
Thank you for confirming this.

Regards
Sanlam Client Care