CT
Chavonne T

1 reviews | Active since Sept 2023

27 Jul 2024, 08:53

Sanlam Corporate

Thursday has come and Thursday has gone almost Thursday again and yet no update or feedback as promised....That's Sanlam for you never seizes to disappoint

0
Replies (7)
Sanlam
Sanlam's reply27 Jul 2024, 13:36
Official
Good day Chavonne

We apologise for your service experience and have requested Sanlam Corporate department to look into the matter and contact you.
 
Regards
Sanlam Client Care 
CT
Chavonne T's update27 Jul 2024, 13:49
Reviewer Update
All these apologies yet no changed behaviour
Sanlam
Sanlam's reply27 Jul 2024, 14:14
Official
Hello again, Chavonne

We have escalated the matter for urgent assistance. 
 
Regards
Sanlam Client Care 
CT
Chavonne T's update29 Jul 2024, 13:16
Reviewer Update
Frm Friday 14:14 to date still no feedback or update.. and that is how sanlam Corporate deals with it's clients/customers.
CT
Chavonne T's update30 Jul 2024, 08:36
Reviewer Update
A new day , another day closer to Thursday oh but they did not say which Thursday it could be any thursday from last week to 2030...I should probably just have a few cups of coffee while i wait...#Sanlamifbadservicewasaperson
Sanlam
Sanlam's reply30 Jul 2024, 12:02
Official
Good day Chavonne

This is to confirm that Sanlam Corporate has provided you with feedback via email. 
Due to the nature of this complaint, we cannot assist further on this platform. Please respond to the email for any additional support. 

Regards
Sanlam Client Care
CT
Chavonne T's update30 Jul 2024, 12:46
Reviewer Update
Just to be clear you have not assisted in any way or form... your service is disgusting