CT
Chavonne T
1 reviews | Active since Sept 2023
07 Jun 2024, 09:46
Sanlam Corporate
Sanlam need to send the chat agents for customer service training. While chatting the chat gets ended. They feel they above everyone...just like they doing their jobs we worked for the monies we are enquiring about. The worst service ever. I would not recommend sanlam
Helpful (0)
Replies (5)0
Replies (5)
Sanlam's replyOfficial
07 Jun 2024, 09:47Good day Chavonne We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply07 Jun 2024, 09:47
Official
Good day Chavonne We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
Sanlam Client Care
CT
Chavonne T's updateReviewer Update
07 Jun 2024, 09:53If call and chats are recorded aren't these things being thoroughly checked
CT
Chavonne T's update07 Jun 2024, 09:53
Reviewer Update
If call and chats are recorded aren't these things being thoroughly checked
CT
Chavonne T's updateReviewer Update
07 Jun 2024, 09:56You send a message in the morning then at 5 you get a automated reply that their services are from 8-5. That's how poor the service is
CT
Chavonne T's update07 Jun 2024, 09:56
Reviewer Update
You send a message in the morning then at 5 you get a automated reply that their services are from 8-5. That's how poor the service is
Sanlam's replyOfficial
07 Jun 2024, 09:57Thank you for the information. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply07 Jun 2024, 09:57
Official
Thank you for the information. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's replyOfficial
07 Jun 2024, 14:06This is to confirm that Sanlam Corporate has acknowledged your complaint and will be assisting you further.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply07 Jun 2024, 14:06
Official
This is to confirm that Sanlam Corporate has acknowledged your complaint and will be assisting you further.
Regards
Sanlam Client Care
Regards
Sanlam Client Care