Sanlam consultants are ****mers

Last week I received a call from a lady called Thuli she's the 1 who helped me to open sanlam policy she said to me she's just checking if everything is still fine I said yes besides the fact that the premium increases every year by 10% without me being notified she said she will fix it and I wanted to add my 2nd born swell. She then asked for my ID copy and payslip later that day I received msge from capital saying I must approve sanlam debit check n I received massage from sanlam at my policy has been approved il be paying 227 onto of the 270 I was paying sanlam is ****ming us money I sent email with no response from them I want to cancel the stupid policy n dy must give me all my money I paid coz dy can't be trusted