SANLAM CONS KIDS OUT OF FATHER’S pension fund

I have been trying to claim my deceaseds father’s pension since November 2021 he passed in May 2021.

Every time u email them, new requirements are sent that were not spoken about in the last email. The *** email never responds to your email, no matter the amount of mail you send.

Even their complaints department will take you on a ride like they trying to help you, but really every time u email, they will ask for new information like you didn’t submit everything they asked for.

It’s been over 6 months now I still am yet to receive a payment date. Instead the last tactic was they do not have our “residential addresses” which I submitted in the over 50 page forms they ask you to sign and pudge yourself on.

I am going to post emails between Sanlam personnel and myself so the public can judge for itself if, this is the service you want your children to experience after you are gone. I’m also contacting the ombudsman office if I do not have my payments by the 1st July plus consult my attorney on legal routes I can take… do not ever make the mistake of leaving your money in the hands of these con artists.