MM
Mahlogonolo M

1 reviews | Active since Jun 2020

23 Jun 2021, 09:39

Sanlam complaints

Can I please be contacted regarding a ***** case I have with sanlam... I've since reported it in March 2021 till to date they haven't contacted me... I'm the one contacting them... They informed me that my money was deposited into my account on 9th June 2021 but there was no such transaction.. I even re sent my banking details but still no communication

0
Replies (3)
Sanlam
Sanlam's reply23 Jun 2021, 09:44
Official
Good day, Mahlogonolo 

We acknowledge receipt of your complaint. Please provide the ********** policy number in the private field for further investigation. 

Kind regards, 
Sanlam Client Relations
Sanlam
Sanlam's reply23 Jun 2021, 10:50
Official
Hi Mahlogonolo 
.
Thank you for the information. We have escalated it to the responsible team for further handling. 

Regards,
Sanlam Client Relations
Sanlam
Sanlam's reply28 Jun 2021, 12:23
Official
Dear Mahlogonolo 

We were informed that one of our consultants called you and confirmed that they are attending to your matter. 

Kind regards,
Sanlam Client Relations