JP
Jop P

1 reviews | Active since Feb 2017

21 Aug 2023, 19:04

Sanlam claims worst experienced

Submitted claim on 11th Aug re sickness benefit. Called 3 times to follow up with no success. However we on day 6 and they advise me 3 working days to be completed. Worst customer care experienced!!

0
Replies (2)
Sanlam
Sanlam's reply22 Aug 2023, 07:32
Official
Good morning Jop

We are sorry to hear about your service experience and have requested urgent assistance from the responsible department.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply22 Aug 2023, 10:05
Official
Hello Jop

We have received feedback that you have been contacted and that you are being assisted.

Regards
Sanlam Client Care