JN
Justin N

1 reviews | Active since Aug 2020

24 Aug 2020, 22:02

Sanlam claims

Sanlam customer care is terrible, way terrible than the government hospitals. I logged a claim in June 2020 and even today I haven’t received proper assistance. When you call you get sent from pillar to post and no one want to take ownership and assist. Another unhappy customer gone!

0
Replies (2)
Sanlam
Sanlam's reply24 Aug 2020, 22:04
Official
Dear Justin 

We are sorry to hear about your experience. 

We will refer your complaint to the relevant department to investigate. 

Kind regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply28 Aug 2020, 11:36
Official
Dear Justin

We have received feedback that your matter has been resolved. 

Kind regards,
Sanlam Client Relations