ZM
Zikhona M
1 reviews | Active since Apr 2025
22 Apr 2025, 09:42
Sanlam claim
I still haven’t received any help from Sanlam regarding my claim funds. No action nor tangible feedback I have been giving. Since from the 7th April 2025 after I wrote a review about them, they promised that they’ll handle and solve my issue but still no resolution. Instead, I am still the one doing the run arounds asking when am I gonna get assistance and they keep saying ‘1 business day’ it take to resolve it but at the end of the day they never do.
Helpful (0)
Replies (4)0
Replies (4)Sanlam's replyOfficial
22 Apr 2025, 09:56Good day Zikhona
We are sorry to learn that you have not yet been assisted and have arranged for assistance from Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to learn that you have not yet been assisted and have arranged for assistance from Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply22 Apr 2025, 09:56
Official
Good day Zikhona
We are sorry to learn that you have not yet been assisted and have arranged for assistance from Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to learn that you have not yet been assisted and have arranged for assistance from Sanlam Corporate.
Regards
Sanlam Client Care
ZM
Zikhona M's updateReviewer Update
22 Apr 2025, 10:00All you do is keep saying ‘you’ve arrange assistance’ or ‘escalated my issue to relevant department’ but the truth is, I never receive any help from you guys. How many days had it been now? Or rather months and still no resolution for me.
ZM
Zikhona M's update22 Apr 2025, 10:00
Reviewer Update
All you do is keep saying ‘you’ve arrange assistance’ or ‘escalated my issue to relevant department’ but the truth is, I never receive any help from you guys. How many days had it been now? Or rather months and still no resolution for me.
Sanlam's replyOfficial
22 Apr 2025, 11:11Hello Zikhona.
We have relayed the message to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
We have relayed the message to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
Sanlam's reply22 Apr 2025, 11:11
Official
Hello Zikhona.
We have relayed the message to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
We have relayed the message to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
22 Apr 2025, 13:42We have received feedback that Sanlam Corporate has been in touch with you via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply22 Apr 2025, 13:42
Official
We have received feedback that Sanlam Corporate has been in touch with you via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
