CV
Carla V

1 reviews | Active since Oct 2022

05 Oct 2022, 05:06

Sanlam claim

Goodday. I just want to let you all know that Sanlam is the worst place with the worst service never ever go to them for any policy. My husband past away 1 month again there was a policy by them that I was the beneficary on I am struggling for the past month to get that money out of them. What I dont understand is my husband paid for that policy every month know it is a struggle to get that money. They are worst firm ever.

0
Replies (2)
Sanlam
Sanlam's reply05 Oct 2022, 07:40
Official
Good day Carla
 
We are sorry to hear of your loss and the poor client service experience you've received during this time. 

We have been able to trace the record and have referred your complaint to the relevant team to get in touch with you.

Regards
Sanlam Client Care 
Sanlam
Sanlam's reply11 Oct 2022, 10:42
Official
Good day Carla

A consultant has not been able to reach you telephonically.  They have sent you an email.

Regards
Sanlam Client Care