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avgiesler A

1 reviews | Active since Dec 2016

13 Dec 2016, 12:45

Sanlam charging 30% in ongoing fees on investment policy

<p>It came to my attention at the beginning of this year in a statement that Sanlam sent out that they were charging 30% in fees. I contacted Sanlam and also approached two Sanlam brokers to take up this matter. I never received an explanation why the fees ere so high. In addition, I was advised to grin and bear it, it was an "old" policy. There is nothing I could do the the monster Sanlam.</p> <p>Over the past 3 months an amouont of R1929. The charges came to R596. Please note that htese are ongoing charges, not once off charges. THis comes to a service fee of over 30%. I think I have reason to be upset.</p> <p>FYI, the polocy no is: </p> <p> ********** 35X6</p>

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Replies (2)
Sanlam
Sanlam's reply13 Dec 2016, 13:02
Official

We acknowledge your posting, and will refer it to the relevant department for immediate attention.

Kind regards

Client Relations

Sanlam
Sanlam's reply13 Dec 2016, 15:07
Official

Dear Mr Giesler

I refer to our telephone conversation.

I will arrange for the relevant information and will supply it to Mrs Giesler via email.

Kind Regards
Alma Nefdt
Client Relations