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mncedisi M
1 reviews | Active since Mar 2012
27 Oct 2020, 15:48
sanlam Channel life
Sanlam in their Channel Life product is making my life a hell hole. THey deduct double on my persal and bank. They are keeping my money against my will. Moreover they send me messages telling me they will deduct this month end again. I'm not sure if they have capable people or systems that can detect that they are chowing me twice for the same thing. I contacted them to request refund its now perks and shovels. what does not sit well with me is the fact that they refuse to pay back double payments.
I in the past cancelled my personal policy because of this nonsense. this one is on the way too. Pity my sister cant pay her own hence I'm paying it for her.
Helpful (0)
Replies (5)0
Replies (5)
Sanlam's replyOfficial
27 Oct 2020, 15:54Dear Mncedisi
We acknowledge receipt of your complaint. Kindly confirm your ID or policy number in the private field.
We look forward to hearing from you.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Kindly confirm your ID or policy number in the private field.
We look forward to hearing from you.
Kind regards,
Sanlam Client Relations
Sanlam's reply27 Oct 2020, 15:54
Official
Dear Mncedisi
We acknowledge receipt of your complaint. Kindly confirm your ID or policy number in the private field.
We look forward to hearing from you.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Kindly confirm your ID or policy number in the private field.
We look forward to hearing from you.
Kind regards,
Sanlam Client Relations
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mncedisi M's updateReviewer Update
27 Oct 2020, 15:57CH***8 Its for Nomvuyo Mazomba my Sister and im Mncedisi the Policy Payer
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mncedisi M's update27 Oct 2020, 15:57
Reviewer Update
CH***8 Its for Nomvuyo Mazomba my Sister and im Mncedisi the Policy Payer
Sanlam's replyOfficial
27 Oct 2020, 15:58Hi Mncedisi
Please place the information in the private field.
Kind regards,
Sanlam Client Relations
Please place the information in the private field.
Kind regards,
Sanlam Client Relations
Sanlam's reply27 Oct 2020, 15:58
Official
Hi Mncedisi
Please place the information in the private field.
Kind regards,
Sanlam Client Relations
Please place the information in the private field.
Kind regards,
Sanlam Client Relations
Sanlam's replyOfficial
27 Oct 2020, 16:24Dear Mncedisi
Thank you for the information. We have escalated your matter to the relevant department.
Kind regards,
Sanlam Client Relations
Thank you for the information. We have escalated your matter to the relevant department.
Kind regards,
Sanlam Client Relations
Sanlam's reply27 Oct 2020, 16:24
Official
Dear Mncedisi
Thank you for the information. We have escalated your matter to the relevant department.
Kind regards,
Sanlam Client Relations
Thank you for the information. We have escalated your matter to the relevant department.
Kind regards,
Sanlam Client Relations
Sanlam's replyOfficial
29 Oct 2020, 10:19Good day, Mncedisi
We have been informed that one of our consultants tried calling you but were unable to reach you. Please note that they are busy investigating and will provide you with further feedback.
Kind regards,
Sanlam Client Relations
We have been informed that one of our consultants tried calling you but were unable to reach you. Please note that they are busy investigating and will provide you with further feedback.
Kind regards,
Sanlam Client Relations
Sanlam's reply29 Oct 2020, 10:19
Official
Good day, Mncedisi
We have been informed that one of our consultants tried calling you but were unable to reach you. Please note that they are busy investigating and will provide you with further feedback.
Kind regards,
Sanlam Client Relations
We have been informed that one of our consultants tried calling you but were unable to reach you. Please note that they are busy investigating and will provide you with further feedback.
Kind regards,
Sanlam Client Relations