LO
Lucas O

1 reviews | Active since Jan 2014

29 Jan 2024, 19:29

Sanlam can't get names and surnames current

Second employer spelled my name incorrectly, after several submissions of my certified id, Sanlam first rejected to fix the surname and then finally it got fixed end of last week. Today, now my full names are wrong.

0
Replies (2)
Sanlam
Sanlam's reply30 Jan 2024, 07:47
Official
Good day Lucas   
 We are sorry to hear that this has not been resolved. We have escalated your complaint to Sanlam Corporate.
 
 Regards
 Sanlam Client Care
Sanlam
Sanlam's reply30 Jan 2024, 15:46
Official
This is to confirm that Sanlam Corporate have contacted you via email and is busy assisting you.
RegardsSanlam Client Care