LO
Lucas O

1 reviews | Active since Jan 2014

25 Jan 2024, 13:52

Sanlam cannot read an ID document to fix surname

I have went to the portal and discovered my surname is incorrect. I have submitted my ID multiple times. Received an email this morning with the wrong surname.

0
Replies (2)
Sanlam
Sanlam's reply25 Jan 2024, 14:26
Official
Good day Lucas

Thank you for your message.

We have requested assistance from Sanlam Corporate.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply29 Jan 2024, 12:48
Official
Good day Lucas

This is to confirm that you are communicating with Sanlam Corporate and that they are assisting you.

Regards
Sanlam Client Care