NR
Nirupa R
1 reviews | Active since Jul 2020
08 Jul 2020, 14:10
Sanlam
Good day I have received an email from a tracing company called the data factory to inform my husband of an unclaimed benefit from sanlam ,they have requested all his documents bank statements ,id copy etc,they have even confirmed on email that they have received documents ,i have now been trying to get a hold of sanlam to find out how far they are with the process ,only to get my emails read and not responded ***
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
08 Jul 2020, 14:51Good day, Nirupa
We acknowledge receipt of your complaint. We have escalated the matter to the responsible team for further assistance.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. We have escalated the matter to the responsible team for further assistance.
Kind regards,
Sanlam Client Relations
Sanlam's reply08 Jul 2020, 14:51
Official
Good day, Nirupa
We acknowledge receipt of your complaint. We have escalated the matter to the responsible team for further assistance.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. We have escalated the matter to the responsible team for further assistance.
Kind regards,
Sanlam Client Relations
NR
Nirupa R's updateReviewer Update
08 Jul 2020, 15:04Thank you ,much appreciated ,hopefully there is some response .
NR
Nirupa R's update08 Jul 2020, 15:04
Reviewer Update
Thank you ,much appreciated ,hopefully there is some response .
Sanlam's replyOfficial
13 Jul 2020, 08:19Good day, Nirupa We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
RegardsSanlam Client Relations
RegardsSanlam Client Relations
Sanlam's reply13 Jul 2020, 08:19
Official
Good day, Nirupa We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
RegardsSanlam Client Relations
RegardsSanlam Client Relations